Can I request a delivery window or a call before delivery?

Unfortunately, no. The courier delivering your order will get the parcel to you ASAP as part of their usual delivery routes.

The good news is, all of our orders are sent with an 'Authority to Leave' by default* If you're not home when the order arrives, our couriers will leave the parcel at your address (as long as they believe it’s safe to do so), meaning you don't have to worry about waiting around for a delivery to arrive, or being home during delivery hours!

Delivery Instructions

If you're ordering to Australia and need to add delivery instructions, please enter these on the checkout in the 'Delivery notes' field.

Was this article helpful? 1 out of 4 found this helpful